1. Refund Policy
MailBig operates on a strict no-refund policy.
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All payments made for our services are non-refundable once the service has been activated. We do not provide refunds for cancellations, unused services, misconfiguration, performance expectations, or change of mind.
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A refund will only be considered if the service is not delivered at all after successful payment.
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By purchasing any service from Mailbig, you acknowledge and agree to this policy.
2. Cancellation Policy
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You may cancel your service anytime through the control panel or by contacting support.
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Upon cancellation, all data, files, and backups associated with your account will be permanently erased.
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No recovery will be possible once cancellation is processed.