There are several reasons why an account may be suspended. We strive to maintain a fair and secure environment for all users, and suspensions typically occur due to one of the following violations:
-
Nonpayment within a reasonable time frame
-
Sending spam
-
Sending bulk promotional emails
-
Sending standard promotional emails
-
Sending cold emails
-
Sending emails to a purchased bulk mail list
-
Storing or sending malicious attachments
-
Involvement in terrorist activities
-
Storing or sharing copyrighted material in your cloud drive
-
Receiving actionable reports or notices from government agencies
Our Fair Review Process
We are not arbitrary, and we believe in giving our users a fair chance. If you believe your account was suspended in error or wish to request a re-evaluation, you are welcome to appeal for a review of your account.
To submit an appeal, please send an email to [email protected] with the following details:
-
Registered Email Address
-
Primary domain associated with the account